Dementia Support
Dementia support focuses on creating a stable, familiar, and reassuring environment for individuals living with memory loss or cognitive decline.
What Is Dementia Support?
Dementia support focuses on creating a stable, familiar, and reassuring environment for individuals living with memory loss or cognitive decline. The emphasis is on maintaining routine, reducing anxiety, and supporting everyday activities in a way that feels predictable, respectful, and person-centred.
Support arranged through Heems is practical and emotional in nature, helping individuals navigate daily life while preserving independence wherever possible. This may include gentle prompting, companionship, assistance with familiar routines, and support with everyday activities that promote comfort and confidence.
All dementia support facilitated through Heems is strictly non-clinical. It does not include diagnosis, treatment, medication administration, behavioural therapy, or any form of medical intervention. Instead, it is intended to complement existing healthcare, social services, or specialist dementia support, working alongside professionals rather than replacing them.
The overall aim is to help individuals remain in familiar surroundings for as long as possible, while offering families reassurance that support is being provided in a calm, dignified, and consistent way.
Benefits of Dementia Support
Dementia support can help individuals and families by:
Maintaining routine and structure, which can reduce distress and confusion
Reducing anxiety through familiar faces, environments, and predictable interactions
Encouraging independence, allowing individuals to remain involved in daily activities where possible
Providing reassurance to families, knowing someone is present to offer calm, supportive assistance
Promoting dignity, respect, and familiarity, particularly during moments of uncertainty
Who Are the Carers?
Carers offering dementia support through Heems:
- Are independent, self-employed professionals with relevant experience supporting individuals with dementia
- Are chosen directly by clients or families based on experience, availability, and compatibility
- Work within their own competence, training, and experience at all times
- Provide support that is routine-focused, calm, and person-centred
- Must decline complex behavioural challenges or any task requiring clinical, specialist, or regulated care
How Much Does Dementia Support Cost?
Independent carers set their own rates. Rates on Heems typically Ranges from £15–£35 per hour depending on experience and schedule.
How to Arrange Dementia Support with Heems
Families can arrange dementia support through Heems by:
Creating a client account and searching for carers with experience supporting individuals living with dementia
Reviewing carer profiles to understand experience, availability, and approach to routine and reassurance
Messaging carers directly to discuss specific needs, preferences, routines, and any triggers or sensitivities
Booking the same carer consistently, where possible, to promote familiarity and continuity
Adjusting visit times, frequency, or support arrangements as needs change over time
All arrangements are agreed directly between families and carers, allowing flexibility as circumstances evolve. Heems provides the tools to manage bookings and payments but does not assess needs or supervise care delivery.
Trusted by families across the UK.
Who is Dementia Support suitable for?
- Individuals in the early to moderate stages of dementia
- People who benefit from consistent routines and familiar support
- Those living at home who require non-clinical assistance and companionship
- Families seeking additional support alongside existing medical or community services
* Dementia support arranged via Heems may not be suitable for individuals with advanced dementia, complex behavioural needs, or those requiring specialist clinical intervention.
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Every carer goes through a structured vetting process to support safe and informed care decisions.