What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
How We Use Cookies
Heems uses cookies for several reasons:
- Essential Cookies: These are necessary for the platform to function properly. They enable core features like secure login, session management, and load balancing. Without these, the site cannot perform as intended.
- Analytical Cookies: We use these to understand how visitors interact with our platform. They help us track performance, identify issues, and improve the overall user experience. This data is aggregated and anonymous.
- Functional Cookies: These allow the platform to remember choices you make (such as your language or region) and provide enhanced, more personal features.
- Advertising Cookies: Google Ads and the Meta Pixel tell us when a visit from one of our adverts leads to a sign-up, a booking request or a payment, so we can see which adverts work. Google and Meta may also use them to show our adverts to people who have visited Heems.
Managing Your Preferences
When you first visit Heems we ask whether you accept cookies. Analytical and advertising cookies are only set if you accept: if you decline, none of those scripts is loaded at all. Most web browsers also allow you to control cookies through their settings. You can set your browser to block cookies or alert you when a cookie is being sent. However, please note that if you disable essential cookies, some parts of the Heems platform may not function correctly.
Third-Party Cookies
We may also use third-party cookies provided by trusted partners (such as Stripe for payments, Google Analytics for performance tracking, and Google Ads and Meta for measuring our adverts). These third parties may use cookies to gather information about your activities on our platform for their own purposes.
Updates to This Policy
We may update our Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically for the latest information on our use of cookies.